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Habit 1: How to be a good listener
Habit 2: How to be a great listener
Habit 3: Make friends, colleagues and family feel great about themselves
Habit 4: Make everyone feel great about themselves
Habit 5: Developing mindful happiness
Habit 9: Dealing with anger
Phase II Materials
Habit 6: Providing inspirational feedback
Habit 7: Civil conflict resolution
Habit 8: The artful apology
Habit 10: Avoid advice
Emotional Intelligence
Habits Manual:
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